Refund and Cancellation
Understand your rights regarding refunds and cancellations.
Last Updated: Aug 24, 2026
1. Order Cancellations
You may cancel your order at any time before the product has been dispatched for shipping. Once an item is shipped, the order cannot be cancelled, but you may request a return.
2. Returns
We accept returns within 7 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. A receipt or proof of purchase is required.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our support team.